How do I establish online access?

Establishing online account access only takes a few minutes. All you need is the account number from your statement and the Social Security number (SSN) of the primary account holder.

How do I log in as a new user?

From the home page, click the "Need Password" link on the home page tool bar. Follow the prompts to establish access.

To establish online access via the phone, please call 1-800-225-1581, Monday-Friday, 8:00 a.m. – 8:00 p.m.

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How do I redeem shares?

You should always talk to your financial professional before selling shares. He or she can offer advice and help you make decisions that fit your long-term financial plan. To learn more about finding a financial professional, see How to find an advisor.

You can sell shares by:

  • Contacting your Financial Advisor
  • Mailing a form:
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Contacting us by phone

Available Monday–Friday, excluding market holidays. Times noted are Eastern Time.

Customer service

Toll-free in the U.S.

1-800-225-1581

Monday–Friday: 8:00 a.m. – 8:00 p.m.


International callers

+1-617-292-1000

Monday–Friday: 8:00 a.m. – 6:00 p.m.

For those with a hearing impairment, please contact us at the numbers above via a relay service.

Putnam 529 for America

1-877 -PUTNAM529

Monday–Friday: 8:30 a.m. – 7:00 p.m.


Retirement saving:s (IRA, small business solutions, 403(b) plans)

1-800-662-0019

Monday–Friday: 8:30 a.m. – 7:00 p.m.


Putnam Hartford Capital Manager

1-800-521-0538

Monday–Friday: 8:30 a.m. – 6:00 p.m.


Putnam Allstate Advisor

1-800-390-1277

Monday–Friday: 8:30 a.m. – 6:00 p.m.

Password resets and website support

1-888-478-8626

Monday–Friday: 8:00 a.m. – 8:00 p.m.


General inquiries

1-617-292-1000


Media inquiries

1-617-760-7529

Mailing addresses

Please use for account inquiries, transactions, and additional investments

Standard delivery:

Putnam Investments

P.O. Box 8383

Boston, MA 02266-8383

Overnight packages:

Putnam Investments

30 Dan Road

Canton, MA 02021