How do I update an address?

You can update your account address one of three ways:

  1. Enter information online.
    • Log in to your account at putnam.com/individual.
    • Click on your name to view the drop-down menu.
    • Select “Profile” and then “Change” in the address selection.
    • Select the account address(es) to change and click “Continue.”
    • Enter new address and click “Continue.”
    • Verify on next page and then click “Save.”
  2. Mail this form.
  3. Call 1-800-225-1581 Monday-Friday 8:00 a.m. - 8:00 p.m. Eastern Time, excluding stock market holidays.
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How do I obtain a copy of my tax forms?

Tax forms are mailed by January 31 and should arrive within the first two weeks of February. You can also view or print your tax form online prior to receiving it in the mail.

Please verify that your mailing address and paper suppression selection is accurate.

To access your tax form(s) online:

  1. Log in to your account at putnam.com/individual.
  2. If you have multiple accounts, select the desired account.
  3. From the left-hand menu, click "Document center" and then the “Tax forms” tab.
  4. Choose the document you want to view or download.
  5. Use the drop-down menu or search to select historical tax forms, if available.

For a guide of your tax form or additional tax-related frequently asked questions, please refer to Putnam's Tax Center.

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How do I obtain a copy of my statement?

Statements are generated at quarter-end (March, June, September, December) and mailed during the first two weeks of the following month. Mail generally takes 5–7 business days to arrive.

You will be able to view or print your statement online prior to receiving it in the mail. If you do not receive a statement, please verify that your mailing address and paper suppression selection is accurate.

To access your statement(s) online:

  1. Log in to your account at putnam.com/individual.
  2. If you have multiple accounts, select the desired account.
  3. From the left-hand menu, select "Document center" and choose the document you want to view or download. Use the drop-down menu or search to select historical statements, if available.

Paper suppression settings: Please review your mailing options to verify whether your tax forms have been suppressed. If you do not wish to have your tax forms suppressed for future years, please update your mailing options.

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See more questions and answers

Contacting us by phone

Available Monday–Friday, excluding market holidays. Times noted are Eastern Time.

Customer service

Toll-free in the U.S.

1-800-225-1581

Monday–Friday: 8:00 a.m. – 8:00 p.m.


International callers

+1-978-974-1040

Monday–Friday: 8:00 a.m. – 8:00 p.m.

For those with a hearing impairment, please contact us at the numbers above via a relay service.

Putnam 529 for America

1-877 -PUTNAM529

Monday–Friday: 8:30 a.m. – 7:00 p.m.


Retirement savings (IRA, small business solutions, 403(b) plans)

1-800-662-0019

Monday–Friday: 8:30 a.m. – 7:00 p.m.


Putnam Capital Manager

1-800-521-0538

Monday–Friday: 8:30 a.m. – 6:00 p.m.


Putnam Advisor (Everlake/Wilton Re)

1-800-390-1277

Monday–Friday: 8:30 a.m. – 6:00 p.m.

Password resets and website support

1-888-478-8626

Monday–Friday: 8:00 a.m. – 8:00 p.m.


Non-mutual fund shareholder inquiries

1-617-292-1000


Media inquiries

1-617-760-7529

Mailing addresses

Please use for account inquiries, transactions, and additional investments

Standard delivery:
Putnam Investments
P.O. Box 219697
Kansas City, MO 64121-9697

Overnight packages:
Putnam Investments
430 W. 7th Street
Suite 219697
Kansas City, MO 64105-1407