Your answer may be here. Top 5 most-asked questions.

  • How do I establish online access?

    Establishing online account access only takes a few minutes. All you need is the account number from your statement and social security number (SSN) of the primary account holder.
  • How do I open an account?

    Working with a financial professional is key to successful financial planning. With your financial professional's help, complete the appropriate Putnam Investments account application.
    • To learn more about finding a financial professional, see how to find an advisor.

      For non-retirement accounts, use this form, for IRA/Roth IRA, use this form and mail it to the address indicated. Once your account is established, use your account number to set up online account access, which allows you to view and manage your account(s) online.
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  • How do I log in as a new user?

    From the home page, click the "Need Password" link on the home page tool bar. Follow the prompts to establish access.

    • To establish online access via the phone, please call 1-800-225-1581 Monday-Friday 8:00 a.m. – 8:00 p.m.

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  • How do I purchase shares for an existing account?

    Your financial professional is a great resource for additional share purchases and other account transactions. He or she can offer advice and ensure your decisions fit your long-term financial plan.

    • To learn more about finding a financial professional, see how to find an advisor.

      You may also purchase shares by mail:

      • Include your account number and mail your check to:
        • Regular U.S. Postal Service:
          • Putnam Investments
            P.O. Box 8383
            Boston, MA 02266-8383
        • Overnight:
          • Putnam Investments
            30 Dan Road
            Canton, MA 02021

      To set up a systematic investment option, use this form and mail it to the appropriate address above.

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  • How do I redeem shares?

    You should always talk to your financial professional before selling shares. He or she can offer advice and help you make decisions that fit your long-term financial plan.

    • To learn more about finding a financial professional, see how to find an advisor.

      You can sell shares by:

      • Contacting your Financial Advisor
      • Mailing a form:
        • For non-retirement accounts, use this form
        • For IRA/Roth accounts, use this form
        • Call 1-800-225-1581
          Monday-Friday
          8:00 a.m. – 8:00 p.m.
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See more questions and answers.


Phone Available Monday-Friday, excluding market holidays. Times noted are Eastern Time

Customer service

Toll-free in the U.S.

1-800-225-1581

Monday-Friday: 8:00 a.m. - 8:00 p.m.

International callers

+1-617-292-1000

Monday-Friday: 8:00 a.m. - 6:00 p.m.

For those with a hearing impairment, please contact us at the numbers above via a relay service.

Putnam 529 for America
1-877-PUTNAM529

Monday-Friday: 8:30 a.m. - 7:00 p.m.

Retirement savings (IRA, small business solutions, 403(b) plans)
1-800-662-0019

Monday-Friday: 8:30 a.m. - 7:00 p.m.

Putnam Hartford Capital Manager
1-800-521-0538

Monday-Friday: 8:30 a.m. - 6:00 p.m.

Putnam Allstate Advisor
1-800-390-1277

Monday-Friday: 8:30 a.m. - 6:00 p.m.

Brokerage IRA (Putnam 401(k) plan rollovers)
1-877-PUTNAM-1 (1-877-788-6261)

Monday-Friday: 9:00 a.m. - 6:00 p.m.

Password resets and website support
1-888-478-8626

Monday-Friday: 8:00 a.m. - 8:00 p.m.

General inquiries

1-617-292-1000

Media inquiries

1-617-760-7529


Mail

Account inquiries, transactions, and additional investments should be mailed standard delivery to:

Putnam Investments
P.O. Box 8383
Boston, MA 02266-8383

Overnight packages should be mailed to:

Putnam Investments
30 Dan Road
Canton, MA 02021

Brokerage IRA account holders (Putnam 401(k) plan rollovers)

Regular mail:
Putnam Premium Services
P.O. Box 9058
Andover, MA 01810-0958

Overnight mail:
Putnam Premium Services
7 Shattuck Rd
Andover, MA 01810