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Headlines you need to know this week   —   July 17, 2018

More advisors embrace artificial intelligence
More advisors are embracing the use of artificial intelligence (AI) as a part of their business practice, a Forbes survey found. More than half (52%) said that AI is an important part of the advice business, up from 25% in 2016. About 84% of those surveyed said that AI could be useful for cyber security and client communications.
Boomers and Millennials have much in common in financial planning
Baby Boomers share many of the same financial planning concerns as Millennials, according to a recent report. Many cite a need for help with retirement planning. Both generations also have trouble saving and managing debt, the report stated. Technology can help advisors reach all generations. Boomers report using tablets, smartphones, and social media at the same levels as Millennials.
Investors seek easy-to-use digital services
Digital services are at the center of the financial advice industry, experts noted at a recent advisor conference. Studies show that 73% of high-net-worth investors say the level of digital services is “very” or “somewhat” significant in their decision to increase assets with a firm. Among Millennials, 66% said they left their family’s advisor after receiving an inheritance due to lack of technological capabilities. Surveys also indicate that investors want easy-to-use digital tools.

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